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Terms and Conditions

1. Terms of Use

Thank you for visiting the www.learnengg.com. By accessing or using www.learnengg.com website or the mobile application or any other media ("Website"), whether automated or otherwise, you, a registered or guest user in terms of the eligibility criteria set out herein you (“User”) agree to be bound by these Terms and Conditions (“Terms”) and any additional terms and conditions of third party sellers (“Sellers”).

2.Shipping and Delivery

2.1 All Products purchased from the Website shall be delivered to the User by standard courier services by learnengg.com on behalf of the respective Sellers through a logistics partner or by the Sellers themselves. All deliveries where applicable shall be made on a best efforts basis, and while the Website will endeavor to deliver the Products on the dates intimated, the Website disclaims any claims or liabilities arising from any delay in this regard. On behalf of the Seller, a nominal fee may be charged on all cash on delivery (“COD”) orders. The COD charge can be viewed at the time of placing the order and in all order related emails. This charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped.

2.2 Learnengg.com shall not be responsible for any delay in the delivery of the Products. Learnengg.com shall not be liable for any damage to the Product in transit due to mishandling by the logistics partner.

2.3 The logistics partner supported by Learnengg.com will make a maximum of three attempts to deliver your order. In case the User is not reachable or does not accept delivery of products in these attempts the respective Seller reserves the right to cancel the order(s) at its discretion.

2.4 An estimated delivery time shall be displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

2.5 Sometimes, delivery may take longer due to inter alia:

  • bad weather
  • transport delays
  • political disruptions
  • other unforeseen circumstances

3.Privacy Policy

The details provided by you shall be utitlized only for the purpose of receiving the payments to be made by you to us. All data shall be kept secure, and shall not be divluged to anyone or utilized for anyother purpose.

4.Cancellation / Refund Policy

4.1 There is no cancellation option for the end users after payment is made.

4.2 In case of duplicate payment, end user to approach accounts department for refund with proof of the transaction reference/ your bank statement.